Like Unit Repair

FGS managed Like-Unit Repair provides a cost effective and efficient process to receive, screen, test, repair and return ‘like’ (as opposed to original) units in volume quantities.

By outsourcing like-unit repairs to FGS our customers are able to streamline their operations and extend the life cycle of their products. Flextronics Global Services Like-Unit Repair provides all levels of repair capabilities. We manage all processes required to return products to an equivalent-to-new (ETN) condition for everything from printed circuit board assemblies (PCBAs) and mobile phones to set top boxes, game consoles, LCDs, laptops and networking devices.

Whether we provide repair services on a consignment basis or as part of a complete service delivery management solution, we work with clients to identify the optimum repair strategy carefully balancing end-customer requirements with operational cost efficiencies.

Reverse Logistics Case Studies

• Deriving value from out-of-warranty parts recovery and repair



• Protecting brand loyalty with Control Tower management of spare parts and repair



• Increasing market share and brand loyalty with improved repair service



• Creating competitive advantage with repair service solutions



• Enhancing brand value and end-customer satisfaction with efficient laptop repair



• Creating competitive advantage with FGS service parts supply chain management



• Protecting market share with a seamless service parts logistics supply chain