Automated IT Systems

FGS provide an advanced plateau of IT applications all integrated to support your business model. We link our IT ERP system to our customers' systems of record and communicate shared supply chain information between partners. FGS also have standard interfaces between our ERP system and Shop Floor Control system which allow us to manage our order entry and plan out our production and shipping using our automated tools.

Using extensive innovative automation to integrate our IT systems, FGS have developed a core system architecture model that provides economies of scale and re-usability. With these tools, we can support all business varieties of reverse logistics and repair while always providing the appropriate visibility of your unit from receipt, to repair, then on to ship.

Reverse Logistics Case Studies

• Deriving value from out-of-warranty parts recovery and repair
  
  
• Protecting brand loyalty with Control Tower management of spare parts and repair
  
  
• Increasing market share and brand loyalty with improved repair service
  
  
• Creating competitive advantage with repair service solutions
  
  
• Enhancing brand value and end-customer satisfaction with efficient laptop repair
  
  
• Creating competitive advantage with FGS service parts supply chain management
  
  
• Protecting market share with a seamless service parts logistics supply chain